Shipping policy

Shipping Policy

At Sharkey’s EcoWear, we are committed to getting your order to you as quickly and efficiently as possible. This Shipping Policy outlines how we handle shipping for your purchases.

1. Order Processing

  • Orders are processed within 2-3 business days after payment is confirmed, excluding weekends and holidays.
  • You will receive an order confirmation email once your order is placed, and a shipping confirmation email with tracking details once your order has shipped.

2. Shipping Rates and Delivery Times

  • Shipping Costs: Shipping rates are calculated at checkout based on your location and the shipping method you choose.
  • Delivery Times: Delivery times vary depending on the shipping carrier and the shipping method selected. Estimated delivery times will be provided at checkout.
    • Standard Shipping: Estimated delivery time of 5-7 business days within the United States.
    • Expedited Shipping: Estimated delivery time of 2-3 business days within the United States.
    • International shipping times may vary depending on the destination and carrier.

3. Shipping Methods

We offer a variety of shipping methods through trusted carriers such as USPS, UPS, and FedEx. You can choose your preferred shipping option during checkout.

4. International Shipping

  • We offer international shipping to select countries. Please note that international shipments may be subject to customs fees, duties, or taxes that are the responsibility of the customer.
  • Shipping times for international orders may vary based on the destination.

5. Order Tracking

  • Once your order has shipped, you will receive an email with tracking information. You can use the provided tracking number to track the status of your shipment.
  • Please allow up to 24 hours for tracking information to update.

6. Shipping Delays

  • While we strive to deliver your order on time, please note that shipping carriers may experience delays beyond our control. Sharkey’s EcoWear is not responsible for delays caused by the carrier or unforeseen circumstances such as weather or holidays.
  • If you experience a delay, please contact the carrier directly using the tracking number provided.

7. Shipping to PO Boxes

  • We currently ship to PO Boxes within the United States using USPS. Please ensure the address you provide is correct to avoid delays.

8. Lost or Damaged Shipments

  • If your order is lost or damaged during shipping, please contact us immediately at [your contact email/phone number] so we can investigate the issue.
  • Claims for damaged or missing items must be made within 7 days of receiving your shipment.

9. Incorrect or Incomplete Addresses

  • Please ensure that your shipping address is accurate when placing your order. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
  • If you realize that your address is incorrect, please contact us immediately at [your contact email/phone number], and we will do our best to assist you.

10. Free Shipping Offers

  • Occasionally, we offer free shipping promotions. These offers are typically valid for a limited time and may apply to domestic orders only. Please check the terms of the promotion for details.

11. Contact Us

If you have any questions regarding shipping, please contact us.